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PRIVACY POLICY

Effective Date: 1st February, 2025

At Astrithia, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit www.astrithia.in and engage with our services. By accessing or using our website, you consent to the terms of this policy.

 

Information We Collect

We collect various types of information to provide and improve our services. This includes:

a. Personal Information

When you make a purchase, create an account, or contact us, we collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed through secure third-party gateways)

  • Order history

b. Non-Personal Information

We automatically collect certain data when you visit our website, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Cookies and tracking technologies

  • Geolocation data (if enabled by your device)

c. Information from Third-Party Sources

We may receive information from:

  • Payment providers (for transaction verification)

  • Social media platforms (if you log in via Facebook, Google, etc.)

  • Advertising and analytics partners (Google Analytics, Meta Ads, etc.)

 

How We Use Your Information

We use the collected information to:

a. Process Transactions & Manage Orders

  • Process payments and verify transactions.

  • Ship orders and provide tracking details.

  • Handle returns, refunds, and customer service inquiries.

b. Improve User Experience & Website Performance

  • Personalize content, offers, and recommendations.

  • Analyze website traffic and user behavior.

  • Enhance security and prevent fraudulent activities.

c. Marketing & Communication

  • Send promotional emails, newsletters, and special offers.

  • Display targeted advertisements based on browsing behavior.

  • Provide updates about our policies or services.

You can opt out of marketing emails at any time.

 

How We Protect Your Information

We implement robust security measures to protect your personal data, including:

  • SSL encryption to secure payment transactions.

  • Restricted access to sensitive information.

  • Regular security audits to detect vulnerabilities.

Despite these efforts, no online platform is 100% secure. We encourage users to safeguard their login credentials.

 

Sharing & Disclosure of Information

We do not sell, rent, or trade your personal data. However, we may share information with:

a. Trusted Third-Party Services

  • Payment processors (e.g., PayPal, Stripe) for secure transactions.

  • Shipping carriers to deliver your orders.

  • Marketing partners to improve advertising effectiveness.

b. Legal & Compliance Requirements

We may disclose information when required by law, to prevent fraud, or to protect our rights and customers.

 

Cookies & Tracking Technologies

a. What Are Cookies?

Cookies are small files stored on your device that help enhance your browsing experience.

b. Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality.

  • Analytical Cookies: Track user behavior to improve site performance.

  • Marketing Cookies: Deliver personalized ads based on browsing activity.

c. Managing Cookies

You can manage or disable cookies through your browser settings, but doing so may affect website functionality.

 

Your Rights & Choices

a. Access & Correction

  • You can request access to your personal data.

  • You can update or correct your information in your account settings.

b. Opt-Out of Marketing Communications

  • Click the "Unsubscribe" link in emails to stop receiving marketing messages.

c. Request Account Deletion

d. Restriction of Processing

  • You may request limitations on how we use your data.

 

Third-Party Links & External Sites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal data.

 

Data Retention

  • We retain your personal data for as long as necessary to process orders and comply with legal obligations.

  • Transaction records are stored for accounting and tax purposes.

  • If you request account deletion, we will remove your data unless required for legal reasons.

 

Privacy Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Continued use of our website constitutes acceptance of the updated policy.

 

Contact Us

For any questions regarding this Privacy Policy, please contact us:

📧 Email: [assist.astrithia@gmail.com]

📞 Phone: [+91 9875352575, +91 8777791901]   or   Whatsapp

🌍 Website: [www.astrithia.in]

We are committed to protecting your privacy and ensuring a secure shopping experience at Astrithia!

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